Terms and Conditions

How to enrol and Pay Fees

• Students may enrol online, through an agency, or in person at Dorset College. When enrolling, students must submit the completed application form along with a copy of their passport. When we receive the booking, we will issue an invoice and offer letter. The student should ensure that Dorset College receives full fee payment at least 30 days before the arrival date.

• Bookings made less than 20 days before the course start date must be paid in full at the time of booking. When payment is confirmed, Dorset College will confirm your registration. Documents required for visa purposes will be sent via email. All international fees can be paid through Dorset College’s international payment partner Pay to Study or directly to Dorset College bank account (details below). We do not accept cash payments.

Cancellation and Refund Policy
• All cancellations must be made in writing to the school.
• Bookings may be cancelled up to 2 weeks prior to the commencement of the course. There is a €150 administration charge for cancellation. Where accommodation has been booked, an additional penalty of at least €100 applies.
• For cancellations within 1 to 7 days, before the course begins, 30% of fees paid (subject to a minimum total charge of €250) will be charged.
• A fee of €150 applies for the cancellation of the English Language programme due to visa approval/denial and proof of visa refusal documentation is required for refund purposes.
• Course date changes are allowed (subject to availability) but require at least 7 days’ notice.
• Course bookings may not be transferred from one person to another. There is no refund when a student changes to a less intensive or cheaper course.
• There is no refund once the course has commenced. This includes late arrival and or early departure.
• There is no refund if a student fails to complete the programme. All charges for accommodation cancelled after arrival are non-refundable. The same applies to shortening accommodation booking. Payment is non-refundable if a student fails to arrive.

Attendance and Absence
• Students who have student visas are required by GNIB to attend all their classes.
• If a student fails to attend more than 50% of their classes over a one-week period and has not contacted the college, they will receive a message informing them that they are endangering their visa status. They will be expected to resume class immediately.
• If a student continues to be absent, they will receive an official warning after one more week.
• If there is no improvement after another week, the matter will be referred to Dorset College’s Managing Director and the student may be expelled from the college and GNIB will be informed.
• Any student who misses 25% or more of their classes in the first six weeks of the course will be reported to GNIB/INIS.
• To receive an attendance certificate from the school at the end of the course, students need 80% minimum attendance.
• Any absences must be reported and explained to the College, if possible beforehand.
• GNIB will be notified by Dorset College if any student leaves before the end of their course.

Sick Leave
• If a student is sick and can’t come to school, the student must inform the DoS or A-DoS on the first day of sickness and each day after and must submit a certificate from a doctor on the first day of return.
• Attendance in class is recorded if, and only if, students arrive on time for class and stay for the full duration of the class.
• Students may be allowed to enter the classroom up to 15 minutes after the starting time if the teacher permits. If a student is regularly late, the teacher can refuse entry to the class or ask the student to wait until the break.

General Information
• General English, Business English, and IELTS Preparation courses start every Monday, or on Tuesdays due to public holidays. Classes missed due to public holidays will not be compensated.
• Dorset College maintains a maximum class size of up to 15 students per class. Dorset College ensures that the maximum class size does not exceed 15 students.
• Dorset College reserves the right to cancel a course at any time.
• The minimum age for an adult’s course is 18 years. Students must be 18 years of age at the course start date.
• Dorset College has a number of different buildings within a short walking distance of each other. The class can take place in any of these buildings.
• All student visa holders are obliged to take an external examination at the end of their 25-week course. The fees for the exam are included in the cost of the English course when booked for 25 weeks.
• Dorset College reserves the right to transfer students between buildings for academic reasons.
• The student is responsible for any damage or injury he/she may cause to building furniture, fitting, individuals, accommodation property, etc. while registered with Dorset College.
• Dorset College assumes no responsibility for loss, delay, or accident of any kind whatsoever that may occur due to fault or negligence of any company or persons carrying out ancillary arrangements outside of its control.
• Audio & Video recording or photographing staff, teachers, or students is forbidden unless explicit permission is given.

• Students may take up to four weeks holiday (except when the course is interrupted by school closure for three–weeks of Christmas holiday). Holiday arrangements must be submitted to DoS or A-DoS before starting, or during the first week of the course. Holidays can be taken after 9 weeks of studies. Subject to attendance, and meeting regulations.

Health & Safety

• Students must follow the school guidelines regarding safety procedure, appropriate behaviour, and respect and tolerance for all.
• If attending activities outside the school, students are responsible for their own safety and security.
Health and Travel Insurance
• All students are strongly advised to purchase a comprehensive travel and health insurance policy. EU/EEA students are advised to obtain EHIC (European Health Insurance) as minimum cover www.hse.ie/engl/services/list1/schemes/EHIC.
• Students from Non- EU/EEA countries must have a valid medical insurance policy. Dorset College can organize medical insurance for students at their request for an additional charge.
Photograph & Film Material
• By accepting these terms & conditions, student accept that photos or video from Dorset College events may be used for promotional material purposes.

Protection of Enrolled Learners

• Dorset College is a member of ELE Ireland, a unique group of English language schools which provides protection for enrolled learners. In the unlikely event that, you are unable to complete your programme with us, you will be able to complete your course without any additional cost at another member school. All members are ACELS recognised schools.


• Dorset College web pages may be retrieved, printed and reproduced for non-commercial, personal or educational purposes on condition that the information contained is not altered and the original copyright notice is included. Copyrighted material cannot be reproduced for other purposes without the express prior written permission of Dorset College. Every attempt is made to ensure that the information on the Dorset College website is accurate however Dorset College does not warrant the accuracy, completeness or reliability of such information. Dorset College is not responsible for the content, accuracy or integrity of material accessed via links from these pages.
• Dorset College reserves the right to remove or amend any page that does not observe its internal policies.
• By entering this web site, you have consented to the Privacy Statement of Dorset College which outlines the use and processing of personal data.
• Your use of the Dorset College web site is of your own choice and Dorset College accepts no responsibility for your experience within.
• While every effort is made to ensure the information contained within these web pages is complete and accurate at time of publication, Dorset College does not assume legal, or any other liability, for inaccuracy, mistakes or errors within.
• All material contained on this site including the text, graphics, icons, images (still and moving), video clips and software are protected by Irish copyright law and are the property of Dorset College, the original creator or the respective owner. All rights are reserved. Such materials may be used in the course of viewing this site and for educational and informational purposes. Improper use such as copying or reutilization is strictly prohibited.
• Dorset College accepts no liability for any loss or damage howsoever arising as a result of use or reliance on this information, use of our web site, or for any computer errors which may arise.
• Dorset College does not guarantee that the site will be continuously available or that site usage will be uninterrupted and/or error free.
• Through this website, you will be able to link to other web pages which are not under the control of Dorset College.
• Dorset College has no control over the content and availability of these sites.

Website Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dorset College’s relationship with you in relation to this website. The term “Dorset College” or “us” or “we” refers to the owner of the website whose registered office is 66 Lower Dorset Street, Dublin 1. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time-to-time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) linked. We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Dorset College’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Ireland.
Any disputes in relation to accounts or services provided will be heard in the courts of the Republic of Ireland and the jurisdiction of the Republic of Ireland shall apply to all dealings in relation to such accounts and services.

Accreditation and Memberships

Dorset College is recognised by ACELS, a service of Quality and Qualifications Ireland (QQI) for English Language Teaching (ELT)

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